Exciting Career Opportunity: Client Services Officer (COIDA) in Gqeberha
Are you a detail-oriented individual with a passion for public service? The Department of Labour is seeking a dedicated Client Services Officer to join their team at the Gqeberha Labour Centre. This is a fantastic opportunity to build a rewarding career within the Compensation Fund (COIDA) and make a real difference in your community.
Position Details
- Post: Client Services Officer: COIDA
- Reference Number: HR4/4/10/14
- Salary: R269,499 per annum
- Centre: Labour Centre: Gqeberha
- Closing Date: 23 June 2025 at 16:00 (for walk-in applications) and 00:00 (for online applications)
Minimum Requirements
To be considered for this role, candidates must meet the following criteria:
- Matriculation / Grade 12 / Senior Certificate.
- Knowledge of: Public Service Act, Public Service Regulations, Compensation Fund business strategies and goals, Compensation Fund value chain, Directorate goals, PFMA and Treasury Regulations, and Customer Services (Batho Pele Principles).
- Skills: Computer Literacy, Business writing, Listening, Telephone etiquette, and Basic Interpersonal skills.
Key Responsibilities
The successful candidate will be responsible for:
- Receiving and verifying documents for registration.
- Registering claims on the Operational System.
- Assisting employer services at the kiosk, online system, and service centre.
- Handling all services-related queries and complaints.
Enquiries
For any questions regarding this position, please contact:
Mr M Ngqolowa
Telephone: (041) 506 5116
How to Apply
Applications must be submitted to:
Deputy Director: Labour Centre Operations,
Private Bag X6045,
Gqeberha, 6000
OR
Hand deliver at: VSN Centre, 116 – 134 Goven Mbeki Avenue, Gqeberha, 6000.
OR
Email: [email protected]
Critical Application Notes:
- You must use the new Z83 application form (obtainable from www.gov.za/documents). Applications on the old Z83 will not be considered.
- For emailed applications, the subject line must include the job title and reference number (HR4/4/10/14).
- Attach only two documents: the completed Z83 form and your comprehensive CV, combined into one PDF file.
- JPEG or picture-formatted applications will be disqualified.
- Ensure all sections of the Z83 form (A, B, C, D) are fully completed. Sections E, F, G can state \”refer to CV,\” but Part F’s question on re-appointment must be answered.
- Failure to follow these instructions will lead to disqualification.
Important Information for Applicants
- Only shortlisted candidates will be contacted and required to submit certified copies of their qualifications and other documents.
- Shortlisted candidates will undergo a pre-entry practical exercise and personnel suitability checks (criminal record, citizenship, credit record, qualification, and employment verification).
- If you have not been contacted within eight (8) weeks after the closing date, please consider your application unsuccessful.
- The Department is an equal opportunity, affirmative action employer. Its Employment Equity Plan will inform the employment decision.
Don’t miss this chance to join a dynamic team and contribute to a vital public service. Ensure your application is complete and submitted before the deadline on 23 June 2025.
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