This is an exciting IT internship opportunity hosted by The IIE Varsity College, a brand of South Africa’s leading private higher education provider. The role is designed for recent graduates with an NQF Level 5 qualification or A+/N+ certifications, requiring no prior work experience. The successful candidate will be based in Durban North and will provide crucial first-line IT support across the campus. Key responsibilities include daily maintenance of lecture room technology (projectors, printers, wireless infrastructure), troubleshooting hardware and software issues, performing administrative duties like logging service desk calls and managing asset registers, and shadowing senior IT staff for professional development. The position offers a standard Monday-to-Friday work schedule and is an ideal chance to gain practical, hands-on experience in a dynamic educational environment.
About the Internship
This opportunity is hosted by The IIE Varsity College, a brand of The Independent Institute of Education (The IIE)—a leader in private higher education. The IT Intern will provide first-line support across various ICT functions on campus and gain hands-on experience in a dynamic educational environment.
Key Responsibilities
Lecture Room Support
- Daily checks and maintenance of lecture venues, printers, screens, and projectors
- Wireless infrastructure monitoring
Hardware Support
- Assist with setup and troubleshooting of desktops, laptops, printers, and projectors
- Support user hardware queries
Software Support
- Software installations and updates (e.g., Microsoft Office)
- License administration
Administration
- Log calls with the IT Service Desk
- Maintain and update asset register (hardware/software)
- Generate photocopier and telephone usage reports
General
- Maintain neat ICT environments (server room, storeroom, offices)
- Oversee ICT equipment sign-in/sign-out
Development
- Shadow senior IT staff
- Troubleshoot server-related issues
Competencies Required
- Time management
- Problem-solving ability
- Communication and interpersonal skills
- Computer literacy
- Systems application knowledge
Minimum Qualification Requirements
- NQF Level 5 (Higher Certificate / Occupational Certificate) or
- A+ / N+ Certification
No prior work experience required – this role is suited for recent graduates.
Working Hours
- Monday to Friday: 08:00 – 17:00
Closing Date: 01 June 2025
Location: Durban North, KwaZulu-Natal, South Africa
How to Apply
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